Reference

lionbola Privacy Policy for Indonesia Accounts

Our Privacy Policy explains how we handle the account details, device session and wallet references connected with Live Casino, Medusa and other lobby areas.

Account dataCookie choicesLocal access
lionbola lionbola Privacy Policy for Indonesia Accounts
CONTACT ROUTES

Privacy Help Through Your Account Path

A clear account route helps you ask about the Privacy Policy without sending sensitive details through an unrelated channel. Open your account support path, state whether the question concerns sign-in, a wallet reference or stored device data, and include the account phone number only when requested. We use that context to locate the right record and respond to you.

Team online

Account access

If your phone verification or sign-in stalls, use the account support path and mention the affected device. We can connect the access issue with the relevant Privacy Policy request.

Wallet records

For DANA, OVO, GoPay or QRIS references, tell us which transaction status you are asking about. Avoid sending wallet passwords; we need only the account details required to trace the record.

Policy request

Ask for a copy, correction or removal review through your account support route. We may verify your phone before changing records, which helps prevent another person from acting on your account.

SECURITY PRACTICE

Security Steps Before QRIS Access

We apply the Privacy Policy at each account step, from phone verification to a return visit on your mobile browser.

Account security

Phone verification links an account request to the contact detail you supplied. We may use sign-in time, browser signals and unusual session activity to protect access before showing wallet records.

Payment references

DANA, OVO, GoPay and QRIS may return a reference or status value rather than wallet credentials. We use that value to match your account request and resolve a payment query.

Cookies

Cookies and similar session tools help retain login state, remember selected settings and identify security events. You can clear browser data, though this may require phone verification again.

Retention

We keep account and transaction records for the period needed for access, dispute handling, security checks and legal duties. When that need ends, records are removed or separated from account use.

Your changes

You can ask us to correct contact details or clarify the data linked to your account. We first check your identity through the account path before applying a change.

Other services

Payment processors may handle the transaction references needed for DANA, QRIS, bank transfer or virtual account matching. Their handling follows the role they perform for that request.

Privacy Questions for Your lionbola Account

These answers address the Privacy Policy questions that usually matter before account access: what we collect, how wallet references appear, how cookies work and how to request a change. Read the full policy above, then use your account support path if your situation needs a record-specific answer.

It covers account details, phone verification, device and session signals, cookies, payment references, retention and requests to access or correct records connected with your account.

We handle payment references and status values for DANA, OVO, GoPay and QRIS matching. Do not send wallet passwords through support; those credentials are not needed for a policy request.

Phone verification helps connect an account request to the correct person and reduces unauthorised changes. We may request it before discussing stored data or changing account contact details.

Yes. Use the account support route and request the data linked with your account. We may confirm your phone or another account detail before releasing records to the correct requester.

Send the correction request through your account support path, identify the field that needs updating and explain the change. We check account ownership before applying any amended contact detail.

We retain records while they are needed for account access, transaction matching, security checks, dispute handling or legal duties. After that need ends, records are removed or separated from account use.

Yes. The policy covers data from a mobile browser, including session and cookie records. Clearing browser storage may end your session and require phone verification when you access the account again.